However, we may refuse subsequent returns if there's customer-induced damage due to fan removal or overheating. We intended the original design to operate with the factory-installed fan. It's expected that customers who remove the fans are responsible for ensuring sufficient cooling of the modified system. Intel communicates any concerns to the customer before refusal of subsequent returns. You can take a photo of it for future reference before returning it to Intel for a warranty replacement.
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View Warranties Three-year International Size: 7. The table describes what to return and what to keep with you. Individual components can't be replaced separately. Documents and files stored on the returned device will be lost. If you upgraded the memory module, replace the original memory module before returning it. If you installed a custom-designed chassis lid , put the original lid back on before returning it. See below for a description of the report's fields.
Warranty and Replacements
The most important field to note is capabilityStatusCode , which tells if your device is entitled to firmware downloads. Contact your HPE sales representative to add support for any devices out of active hardware support. Last updated October Enterprise Information Library. Education and training. Sign up for email updates.
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Warranty check Use warranty check to enter or import serial number information to retrieve warranty status for your devices. Warranty check Use warranty check to retrieve the status of your warranty, including service type and level, coverage dates, deliverables, and other details associated with your warranty.
Note this requires iLO Amplifier Pack 1. Click Choose file to browse to the CSV file on your local computer. Click Submit. If the upload was successful, a success message appears.
Click Close. Status values for each uploaded CSV file in the list are as follows: Complete. In progress. See the explanation for the failure in the Error column. This value is retrieved from the input CSV file. You can find your country code at the International Organization for Standardization web site at: www. This is the same value across all devices within a request. Y—The device is entitled for the capability. N—The device is not entitled for the capability. Unknown—The capability check failed. A "null" value means the capabilityStatusCode is "N".
For "N", the field value explains why the device evaluated to "N". Contact Get support Support and other resources. Tips to improve your search results The country code where the device is located. Result of whether the device is entitled to the capability.